Payment Policy

At Prellen, we are committed to offering a safe, flexible, and transparent checkout experience. This policy explains the payment methods we accept, how transactions are processed, and the currencies supported for our customers in the United States, Canada, and Poland.

Accepted Payment Methods
We currently accept the following payment options:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal
  • Blik

Paying with Credit or Debit Cards
Prellen accepts payments through major credit and debit cards, including Visa, MasterCard, and American Express. To complete your purchase using a card:

  1. Select Credit/Debit Card at checkout.
  2. Enter your card number, expiration date, and security code (CVV).
  3. Provide the required billing information.
  4. Review and confirm your order.
    After completing your payment, you will be redirected to an order confirmation page and receive a confirmation email shortly afterward.

Paying with Apple Pay or Google Pay
If you are using a compatible Apple or Android device, you can check out quickly using Apple Pay or Google Pay.

  1. Select Apple Pay or Google Pay at checkout.
  2. Confirm payment using Face ID, Touch ID, or your passcode.
  3. Review your billing and shipping information.
  4. Once confirmed, your payment will be processed, and you will receive a confirmation message and email notification.

Transaction Security
All transactions made through Prellen.com are protected by SSL encryption to safeguard your personal and financial information. Our payment systems are managed through Shopify and comply with the Payment Card Industry Data Security Standard (PCI DSS). We continuously monitor and update our systems to ensure your data is handled securely.

Currencies Accepted
Prellen accepts payments in the following currencies based on your region:

  • United States: U.S. Dollars (USD)
  • Canada: Canadian Dollars (CAD)
  • Poland: Polish Zloty (PLN)

At checkout, your total will be displayed and charged in your local currency whenever supported. You will not be charged additional currency conversion fees by Prellen. Please note that your card issuer or payment provider may apply their own international processing fees if applicable.

Payment Confirmation
After a successful payment, a confirmation email will be sent to the address provided at checkout. If you do not receive your confirmation within a few minutes, please check your spam or promotions folder, or contact us for assistance.

Contact Information

Website: Prellen.com
Email: info@prellen.com
Phone: +1 (520) 485-0803
Address: 3200 S Dodge Blvd, Tucson, AZ 85713, United States
Contact Form: Contact
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST). We aim to respond within 1–2 business days.